Top 5 Frequently Asked Questions in Oct 2017
October is always a busy month for us. In this month we received new enquiries from lots of customers worldwide. In order to get a quote or place an order, our customers usually want to learn more about us. Here are some frequently FAQs that raised by our customers in October.
Q: How can I get a quote from you?
A: You can send us email at [email protected]or fill out the online from with as much as information (Drawing, Material, Quantity, Finish) as possible.
Q: How can I know my project status without visiting your company?
A: We will offer a detailed project schedule and send weekly report with digital photos and videos which show the production process.
Q: How can you ensure the quality?
A: We will do the quality control from the beginning of production until goods finish. We guarantee each part is fully inspected before shipping.
Q: What can I get for the after sales services?
A: We are very welcome for your comments or advise about our quality and services. Please feel free to tell us and our QC engineers will follow up your case and give you the best solution.
Q: What are your Payment Terms?
A: We normally would request 100% upfront payment for rapid prototype, rapid tooling and injection molding mold parts. While for production tooling, 50% upfront, and 50% upon sample approval. Terms can be negotiable with each individual client.
Contact TEAM Rapid
Want to learn more about us? Contact our team at [email protected] today to request a rapid manufacturing quote.
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